With our simple returns process, you can shop online worry-free.
If something doesn’t work out, you can send most items back within 30 days of delivery.*
Books will be include information on the product page if they are not returnable.
Please Start the return process within 30 days of receiving your item.
We inspect all returned items. The product must be in new or unused condition, with all original product inserts and accessories.
Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, such as an item didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc.
We will refund the cost of the merchandise and shipping charges if the return is a result of our error or defective product.
Ship the product as soon as possible so it arrives at our facility within 45 days of receipt of the item.
How to Return an Item
Click here to to email us with contact information, brief description of why you are returning and we will send your shipping label and return instructions.
Defective Product and Returns Due to Our Error
If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by:
- Sending you a replacement
- Issue a refund**
- Sending you a discount code equal to the original purchase
And we’ll also cover the cost of any return shipping
*If the product is not defective, return shipping fees will apply.
See our Product-Specific Return Policies on the item page for specific items exceptions and policies. If none are listed normal return policies apply.