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We recognize that sometimes an item may not meet your needs or simply does not fit with your décor. If you are unsatisfied for any reason with your purchase, you can initiate a return or exchange up to 30 days from the date of delivery.
For all eligible returns, item(s) must be unused and undamaged and labels and tags must remain intact and returned in their original packaging. Otherwise, the item may not be eligible for return.
To initiate a return for an exchange or refund, Please contact us at firstname.lastname@example.org to arrange the return label directly with our supplier. Once your request is approved, you will send the return label with the “Return Information”.
We do not refund or return original shipping charges. You are responsible for paying for your own shipping costs for returning any item to Cooks & Books St. Louis.
In the event that you are unable to ship the item out, we will process a return shipping label. Once we’ve received the returned item, we will then process your total refund, excluding return shipping costs, to your the original method of payment. Please note that all refunds are processed within 3-7 business days.